Our two first clients in 1937 are still our clients today.
Yes. You read that right. We have had our first clients remain loyal clients for 83 years. Here at Cripe, we think that means we’re doing something right.
There are so many things that go into making these lasting partnerships happen. Paul I. Cripe built an outstanding foundation all those years ago and we’re proud to say that we continue to build on these foundations, update them to serve the needs of existing and new clients and utilize new technologies to meet the ever-evolving and modern demands of the various industries we serve.
To maintain such long-lasting client relationships though, Mr. Cripe understood that there was a bigger, more holistic picture than just delivering innovative design solutions. He created core values which included, Accountability, Integrity and Community Service.
He turned those values into a blueprint comprising of The Cripe Way, Cripe Leadership Model and Cripe Charitable Foundation. These all still stand today in order to best serve all our clients across our internal departments and external market sectors and industries.
The Cripe Way is many things, but overall it embodies the quote Mr. Cripe liked best: “If it’s to be, it’s up to me.” This simple saying is known by every single employee at Cripe and they live it every day with every client and their colleagues. The Cripe Way is a project management tool that we live by at Cripe so that we can serve our clients without having details fall through the cracks. Above all else, it stresses the importance of communications and meetings with clients so that we know exactly what they’re looking for, schedules to keep everyone on track, quality control along the way to ensure efficiency and understanding not only our client’s businesses, but their perspectives as well.
The Cripe Leadership Model is more of an internal structure that we use to measure how well our employees are doing across several markers that we find highly important at Cripe. These values range from professionalism to living Cripe values. Checking in like this and having important conversations about internal performance ensures that we are giving our absolute best to our clients. Our employees are always willing to learn and grow to continue to best serve not only the clients, but their colleagues as well.
If you’ve been following us or reading our blogs, you know how important community service is. With the establishment of the Cripe Charitable Foundation, we’ve donated over a million education focused dollars, our employees volunteer over 65 hours per year on average and our employees support over 132 community organizations of their choosing. We are invested in our clients of course, but that goes so much further that providing design solutions. We’re invested in improving the communities in which we live, work and play and those communities include our clients, their businesses and even their families.
83 years after Mr. Cripe laid the foundations, employees are still living by those values and that’s why we can proudly say that we’ve had a few of the same clients since our founding in 1937.